It was reported in late November that Google Drive for desktop (version 84.0.0.0-84.0.4.0) had a syncing issue, causing files to disappear for months or even years. If you’re not lucky enough to be part of this “small subset” of users, there’s finally some good news. In the Latest version From the Drive desktop app (version 85.0.13.0 or higher), you’ll be able to access the file recovery tool in a few steps: Go to your menu bar or system tray, click the Drive desktop icon, and hold down the Shift key. Click on “Settings”, after which you will be able to click on “Recover from Backup”.
From there, you should see a notification saying “Recovery has started,” and hopefully receive a “Recovery completed” message after a while. You will then find a new folder named “Google Drive Recovery” containing the unsync files on your desktop.
Good luck, because Google doesn’t expect this method to work for everyone. “If you try running the recovery tool and encounter issues, submit your feedback through the Drive desktop app using the hashtag ‘#DFD84’ and be sure to check the box to include diagnostic logs,” the company said on its website. Support page. There are also instructions for those who prefer to try the command line interface, Windows Backup, and Time Machine Backup.
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