March 6 (Reuters) – Microsoft on Monday combined the technology behind ChatGPT with its Power Platform that lets users develop apps with little to no coding, the latest incorporation of artificial intelligence into its products.
Big tech companies from Alphabet Inc (GOOGL.O) to Baidu Inc (9888.HK) are accelerating the integration of generative AI — technology that has gained a reputation for its ability to generate human-like text responses to queries — into their offerings.
Microsoft said a suite of business intelligence and application development tools within the Power Platform, including the Power Virtual Agent and AI Builder, have been updated with the new capabilities.
Power Virtual Agent, a tool for companies to build chatbots, can now connect to internal company resources to generate summaries of weekly reports and customer inquiries.
Microsoft also added generative AI capabilities to AI Builder, which allows companies to automate workflows, and launched a new version of its Dynamics 365 business management platform based on the technology.
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Dynamics 365 Copilot, the latest version of Microsoft’s tool that includes a number of applications for sales, customer service, and marketing, integrates artificial intelligence to automate certain tasks such as collecting and analyzing data or creating an email campaign, among other capabilities.
Microsoft also said on Monday that CEO Satya Nadella will host an event on March 16 to discuss “reinventing productivity with AI.”
The company has so far announced AI updates to the popular Windows operating system and the Bing search engine but not yet to the Office productivity suite, which includes Word and Excel.
Additional reporting by Yuvraj Malik in Bengaluru; Editing by Pooja Desai and Magu Samuel
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