Probably OEMs love news like this, if or not the sudden influx of RMAs and repair requests pull traffic to their channels. After all, it is an opportunity to warn customers regarding the dangers of purchasing alternative and usually more affordable third-party accessories. The recent Nintendo Switch firmware 5.0 update brought in a lot of goodies to all the Switch owners, but a subset of such users instead are finding themselves in living hell. These users mostly have lost their saved games and have to get in their Switch for replacement or repairs after third-party docks stopped working and also bricked their handheld consoles.
There always would be a market for the third-party accessories, especially when the first-party accessories cost too much for the buyers’ tastes. However, not all accessory makers exert the same amount of effort and time to ensure the safety of their consumers and the quality of their products. But while the likes of Nyko have a positive reputation, that does not mean Nintendo wholeheartedly approves of their business.
The gaming giant of Japan may have, inadvertently or otherwise, stumbled upon a way to make that transparent. Post to the latest firmware update, some of the users have reported errors while docking their Switch consoles onto the third-party accessories. Unfortunately, errors turned into bricked devices and irretrievably lost data.
Among the other accessory makers, both Nyko and Nintendo are aware of the reports and are scrutinizing the matter. Nyko suspects that it might have something to do with a change in the behavior of USB-C port. That lone port is responsible for channeling data and power and any misconfiguration along the way can result in a useless piece of plastic and silicon.
While Nintendo would repair the devices still covered by warranties, the data that was gone in the process cannot be recovered. The company is even making use of the opportunity to advise customers to purchase only first-party accessories. Nintendo, unfortunately, is not very enthusiastic regarding expanding its dock’s capabilities or certifying third-party accessory makers.