Customer charged $1,000 for a Subway sandwich — and is still waiting for a refund

A woman was charged more than $1,000 for a Subway sandwich, leaving her cash-strapped and struggling to buy groceries — and she still hasn't gotten her money back from the sandwich chain.

Letitia Bishop visited the Subway restaurant located at a Thorntons gas station in Columbus, Ohio, last month, where she ordered three sandwiches for herself and her family.

Bishop's debit card was charged a staggering $1,021.50 for the order — including $1,010 for one sandwich — according to the receipt, which was obtained by WSYC ABC 6 “On Your Side.”

Letitia Bishop's debit card was charged $1,021.50 for an order of three sandwiches at Subway. In the two months following the accident, Bishop struggled to get to Subway's corporate offices, and her bank was unable to help. WSYX

The chain's standard price for a foot-long sandwich typically ranges between $6.50 and $12.

After picking up her sandwiches and leaving the Ohio Subway location, Bishop noticed the exorbitant charges, according to ABC 6, and returned to the establishment to address employees, who said she needed to contact Subway's corporate office.

However, “there is no phone number that leads to a live person,” Bishop told the outlet, noting that in the nearly two months since the company raped her, she has been unable to contact anyone who can help.

Bishop also tried to raise the issue with her bank, but to no avail. It was not immediately clear which Bishop Bank debit card belonged to her.

“I'm just trying to make ends meet at this point,” Bishop told ABC 6.

She said she was “stressed” and “stressed” over the charge. “I wasn't able to get groceries at one point because my account was negative,” Bishop added, according to ABC 6.

Bishop shared her receipt with ABC 6. It shows she was charged $1,010 for a single sandwich, which normally costs $6.50. WSYX

Bishop also said she later returned to the Subway store, only to realize it had closed.

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According to Subway's website, the Thornton Oil location in question, at 4600 Winchester Pike, is temporarily closed.

Subway representatives did not immediately respond to The Post's request for comment.

Bishop purchased the overpriced sandwiches from this Subway location, located at 4600 Winchester Pike in Columbus, Ohio. WSYX

Lee Ann Lanigan, director of consumer relations and investigations at the Better Business Bureau, confirmed that Bishop had other options.

The overcharge could be considered theft, Lanigan said, meaning Bishop could file a police report.

“She can take this to her bank and say, 'This is my receipt, and this is where I gave them a thousand dollars. If you can't correct this for me, I'm willing to file an affidavit of fraud,'” Lanigan told ABC 6.

The Subway location in question — one of more than 20,500 in the United States — is located inside this gas station, called Thorntons. The outpost is now temporarily closed, according to its website. Google Maps
Bishop has yet to recover the overpayment, which happened on January 5. Getty Images

“The other way is she can use the resources we have here at the Better Business Bureau, which is our dispute resolution process,” she added. “She can file a complaint with the Cromwell Connecticut Business Bureau, where Subway is a certified company, and they promise to respond to any complaints that come up.” on them”.

Lanigan noted that the best way to shop is with a credit card, which provides better protection for purchases and in such cases.

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